Employment Options

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Full Time Opportunities

Our team also includes approximately 300 full-time employees working in departments such as Marketing, Finance, Culinary Services and Golf Operations. We post a variety of opportunities, varying from short-term contracts (to assist the business with additional projects or initiatives), longer fixed term contracts (to provide coverage for employee maternity leaves or other leaves of absences) and permanent roles (year round employment). These positions are recruited for on an as needed basis, as determined by the business.

 

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Seasonal Opportunities

In our peak season, we have up to 1,300 seasonal employees working in unique roles such as Historic Interpreters, Welcome Ambassadors and Tour Guides. Whether you are building skills for a particular career or looking for a fun summer job, Niagara Parks can offer you the opportunity to be included in an energetic team that is dedicated to providing exceptional customer service to its visitors.

Administration

Office Help

Prepares and distributes emails and general correspondence, letters and memos, maintains a variety of manual and computerized files and records, answers telephone calls from the public and staff, responds to inquiries and takes messages as necessary, and photocopies and distributes memos and reports.

Revenue Office Clerk

Organizes and distributes information required in the Cash Office, processes a variety of daily cash statements, inputs data of cash collections and credit card disbursements into appropriate financial software, and prepares and validates charges related to the processing of daily cash statements, such as pricing and quantity.

Attractions

Car Loader

Collects Aero Car tickets and ensures all gates are closed and locked, travels on the Aero Car with passengers and shares important facts relating to Niagara Falls, responsibly ensures the safety of passengers when riding on the Aero Car, participates in testing equipment including microphones and walkie talkies, and assists the Aero Car Operator by reporting weather changes.

Cashier

Sells tickets for Niagara Parks Commission attractions to customers using a cash register system, follows procedures for money handling, time ticketing, group rates, take reservations and answer telephones.

Elevator Operator

Operates elevators and ensures specific load limits are not exceeded, delivers speech about the attraction and answers visitors’ questions, ensures individuals are in the proper lines, and distributes raincoats to visitors.

Culinary Services

Bartender

Takes orders from the service staff and prepares alcoholic and non-alcoholic beverages, maintains cleanliness of bar area, accurately operates a cash register to enter transactions, checks bar area for proper stock levels and orders supplies according to established procedures. Must be 18 years of age.

Bus Person

Clears, cleans, and sets all dining room tables, carries clean stock into dining room, and perform various cleaning duties, including polishing windows, glass doors, wiping tables, chairs, and menu boards.

Cashier

Operates a cash register to enter guests’ bills, provides guests with prompt and efficient food and beverage service, assists customers with selection of meal choices, and performs various bus help duties, as required. Works on ice cream carts or quick service locations.

Cook

Uses all general cooking methods to prepare assigned meal items, prepares and serves menu items in accordance to the kitchen standard recipe files, provides group leadership for the kitchen staff, and monitors all areas of the kitchen for food, quality, service, and proper staffing levels.

Cook Apprentice

An apprenticeship program that provides on the job training related to cooking, menu planning, food preparation techniques, and an understanding of culinary operations.

Counter Help

Provides guests with prompt and efficient food and beverage service, ensures all equipment has been set up correctly and ready for operation, communicates with kitchen staff for food requirements, and assists customers with selection of meal choices and makes recommendations.

Dishwasher

Ensures all dishes, glasses, and flatware are rinsed, washed, and sanitized properly, sets up machines for operations and maintains cleanliness of all machines. Maintains a clean and safe work area by sweeping and mopping floors at least once a shift or when required.

Host / Hostess

Greets and seats guests for the Restaurant operations of the Niagara Parks Commission, ensures guests of available seating at specific times, records special requests, helps with planning table space, takes phone calls and walk-in reservations, and confirms reservations.

Pantry Worker

Washes, slices, dices, and chops fruit and vegetables, trims and slices meat, fish, and poultry, produces salads for buffet and a la carte menu items.

Server

Takes guest orders and provides food and beverage suggestions to guests, enters orders in an accurate and efficient manner by using the POS system, issues guests their meal check and collects payment, and clears, cleans, and resets tables in support of team members.

Short Order Cook

Prepares fast food items for customers, performs various preparation activities (ie. precooking various fast food items, preparing salads), ensures all kitchen equipment is clean and sanitized, and restocks items into the fridge and freezer. Duties will consist of baking, making pizza, and using grills and fryers.

Washroom Attendant

Keeps assigned washrooms clean and sanitized, empties waste receptacles and disposes of waste properly, assists with maintaining the areas in the vicinity of the washroom free of litter and debris, and washes washroom walls, stalls, floors, fixtures, mirrors, and windows.

Golf Operations

Golf Cart / Driving Range Attendant

Keeps cart staging area clean and tidy, restocks carts for rental based on business levels, cleans and charges carts, drives range picker cart to gather, clean and restock golf balls and closes cart building.

Grounds Maintenance

Performs a variety of tasks to maintain the golf course conditions for the customer.  Tasks involved include but are not limited to manual labour tasks, mowing playing surfaces, raking sand traps, changing hole locations, etc.

Ranger

Maintains continuous play by keeping golfers moving, keeps golf carts on course and watches for delays, and works directly with the Starter on back-up and start-times (on-course customer service agent). Helps set-up and dismantle various on-course golf tournament requirements.

Starter

Organizes different teams and start times, receives tickets for green fees and assigns golf carts, rental clubs, and pull carts to players and assists the cart attendant with washing and recharging the golf carts.

Golf Shop Attendant

Greets golfers, sells green fees and driving range tokens, operates a cash register, assists customers with purchases, and receives inventory and merchandising.

Professional Golf Management Student/Co-op

Various positions at any entry level (starter/pro shop attendant/ranger/cart attendant) based on experience and performance.

Heritage

Cashier

Operates video presentations, answers phone calls and takes messages as required, provides guests with prompt and efficient food and beverage service, and provides guests with information regarding the site’s programs and other NPC attractions.

Historic Guide

Understands and communicates the historical significance of the site to visitors, conducts guided tours which include detailed accounts relating to the site, and monitors the building, displays, and artifacts.

Parks, Planning & Properties

Gardener (Certified)

Possesses a diploma in Horticulture, prepares the gardens for planting through rototilling, levelling, fertilizing, weeding, and edging flower beds, removes and dispenses annuals, sprays pesticides to control pests and diseases, plants, trims, prunes, and labels trees and shrubs, and operates power equipment and trucks as required. Will be working outside or in greenhouse.

Labourer

Maintains grounds along the parkway and gardens, using lawn mowers, roto-tillers, leaf blowers, trimmers etc. Loads and unloads equipment. Assists gardeners with a variety of projects.

Labourer/Driver

Maintains grounds and transports materials to job sites, assists gardeners with a variety of projects, and drives vehicles such as trucks and tractors, RTVs, Gators, and Workman MDs. G2 or G level driver’s license is required.

Naturalist

Takes visitors on guided tours through the Niagara Glen area, has general knowledge of the area, plants and trees, also assists with bouldering.

Police

Provincial Offences Officer

Controls the flow of vehicular and pedestrian traffic, enforces the parking regulations that are listed in the Niagara Parks Act, provides crowd control during public events by using securing perimeters, assists the dispatcher when necessary.

Retail

Elevator Operator

Operates elevators and ensures specific load limits are not exceeded, delivers speech about the attraction and answers visitors’ questions, ensures individuals are in the proper lines, and distributes raincoats to visitors.

Information Attendant

Operates ticket register and sells Niagara Parks Commission Adventure passes and WEGO bus passes, assists with group reservations, answers visitors’ questions, acts as a second language interpreter for visitors, Provides information and daily updates regarding the attractions and events of the Niagara Parks Commission.

Sales Clerk

Accurately operates a cash register system to enter transactions and all related paperwork, assists customers with retail merchandise. Also, assists with various cleaning duties and ensures display units in store are stocked and organized.

Stock Clerk

Receives shipments of supplies and retail merchandise, ensures shipments received are correct, checking invoices and packing slips received, stocks retail merchandise, prepares and conducts inventory counts, and counts and re-tickets merchandise according to established procedures.

Tour Guide

Develops and provides educational programming and demonstrations for the general public, school groups, and professionals, controls and maintains public traffic through the conservatory auditorium and preservation space, and provides guests with accurate information relating to the contents of the conservatory.

Engineering, Parking & Transportation

Ambassador

Meets and greets visitors and tour bus groups, assists visitors by giving directions, Niagara Parks Commission information to visitors and tourists. Ambassador’s work in the parking lots, Falls Incline, Bus Mangement and WEGO-Visitor Transportation System.

Bus Cleaner (WEGO)

Washes and polishes the exterior of the WEGO buses, vacuums all carpets and cleans all windows, shampoos carpets, removes seats, and washes ceilings, and drives buses from the garage to the wash and/or fuel bays. G2 or G level driver’s license is required.

Bus Driver (BZ or CZ License)

Safely operates the buses complying with all policies, procedures, and guidelines of the WEGO Visitor Transportation System, performs a daily bus pre-trip inspection, maintains awareness of vehicle conditions (ex. Gauges, lights), and provides excellent customer service and Niagara Parks information to visitors. BZ or CZ license is required.

Cashier

Sells parking tickets to customers, opens and closes parking lots and controls traffic as it enters and exits the parking lots, closes cash registers, performs cash audits, and completes mandatory paperwork.

Various

Apprentice

Apprenticeships for the skill trades are offered through recognized programs from the Ministry of Training, Colleges and University.

Co-Op/ Intern

Qualified students that are seeking co-op and internships at both the secondary and post-secondary level as part of their curriculum.

Janitor (Day/Night)

Provides cleaning and maintenance services, including sweeping, mopping, disinfecting, and polishing the floors, as well as cleaning toilets, mirrors, and windows, dusts furniture and vacuums carpets, and collects, sorts, and bundles material for recycling. Responsible for closing and opening building and working overnight or very late shifts.

Skilled Trades

Seasonal positions that may include, industrial, service, construction trades.

Supervisors

Supports a variety of managerial functions to ensure that high levels of customer service are maintained. These positions are available in departments such as Retail, Attractions, Transportation and Culinary Services.

Washroom Attendant

Keeps assigned washrooms clean and sanitized, empties waste receptacles and disposes of waste properly, assists with maintaining the areas in the vicinity of the washroom free of litter and debris, and washes washroom walls, stalls, floors, fixtures, mirrors, and windows.

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