Frequently Asked Questions
If I have an accessibility concern or question, where do I go?
In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), we will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To request information in an alternate format, please contact email@example.com, by TTY, Local (905) 356-5672, or Toll-Free 1-855-356-5672.
For more information on our accommodations, please click here
How do I apply for a position?
All applications are submitted by creating an online profile within our system, which will allow you to customize it to the skills and qualifications for the role. All candidate profiles will be reviewed and should you be selected for an interview, you will be contacted via e-mail.
How do I create a profile?
Creating an online profile is easy! Simply click on “Create new account” and follow the steps. Our recommendation is to begin by uploading your resume or completing an online application, which will automatically complete several sections of your profile.
Once you have created a profile, you can also build an extensive skills profile that will increase your value to the recruiters searching for a specific skill set, create Job Search Agents that will do the searching for you and much more. To add skills to your profile, click on “Career Centre” and then click on “Skills Profile”.
How do I retrieve my forgotten password?
How do I reset my password?
I have created a profile. How do I search for jobs?
What do I do if I need help when using the system?
For more detailed information about the page you are currently viewing, click the Help on this Page icon located in the Utility Bar.
How long will my application be kept on file?
If you have applied for a seasonal position, your profile will be kept on file within our system from November 1 to October 31 of the current season, after which time, your profile will be archived and you will be required to apply for next season.
If you have applied for a full-time position, your profile will be kept on file within our system and will be considered for positions that you apply to. We encourage you to regularly update your profile so that your skills and qualifications remain current and you continue to be considered for applicable opportunities.
How can I get in touch with recruiters for updates?
I have moved. How will you contact me?
Will I be considered for multiple positions?